The Leasing Agent/Consultant is the primary representative for the residential or commercial properties managed by the company. This role is crucial for maximizing occupancy rates by handling all aspects of the leasing process, from initial contact and property touring to lease execution and move-in coordination.

🔑 Key Responsibilities

1. Leasing and Sales Activities

Prospect Management: Respond promptly and professionally to all rental inquiries (phone, email, walk-ins, digital leads).

Property Tours: Conduct engaging and informative tours of properties (units and common areas), effectively highlighting amenities and community features to prospective tenants.

Closing: Utilize effective sales techniques to close leases and meet or exceed monthly leasing goals and occupancy targets.

Market Awareness: Stay informed about current rental rates, market trends, and competitors' offerings to position the property effectively.

2. Administrative and Compliance

Application Processing: Assist prospective tenants with the application process, including verifying information, running credit checks, and screening applicants according to company policy and Fair Housing laws.

Lease Preparation: Prepare, review, and execute lease agreements and associated addenda accurately and completely.

File Management: Maintain accurate and organized digital and physical files for all applications, leases, and resident correspondence.

Move-In Coordination: Coordinate unit preparation, inspections, and keys/access to ensure a smooth and positive resident move-in experience.

3. Tenant and Resident Relations

Customer Service: Provide exceptional service to potential and existing residents, addressing questions and concerns promptly and courteously.

Retention Support: Participate in resident retention efforts, such as organizing community events or distributing notices, under the direction of the Property Manager.

Reporting: Prepare weekly or monthly leasing reports detailing traffic, closings, occupancy rates, and renewal status.